• 17: Email on Record •​

17: Email on Record

[17.1] ‘Email on Record’ refers to the contact email address You provide (in a form) when establishing a contact source for Our Service Products.

[17.2] It is imperative that Your contact email address is provided accurately; all forms require this confirmation and acknowledgement by You prior to clicking the ‘Submit’ button.

[17.3] Service Product deliveries and pertinent communications associated with Your Service Product(s) are restricted to the Email on Record.

[17.4] We will not deliver Service Products to an email address other than the email address provided in the associated form.

[17.5] For participants 17 years and younger who have obtained a lawful, adult guardian’s permission and support to receive Our Service Product(s), please use a personal contact email address whereby the Direct Recipient may receive Our Service Product(s).

[17.6] A contact email address should be a personal email account (not a work email account, unless the work email account is owned and managed by the Direct Recipient).

[17.7] The Email on Record should be accessible by the Direct Recipient, only, unless the Direct Recipient is under the age of 17 in which case the Email on Record may be a joint account with the Direct Recipient’s lawful guardian(s).

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