• 10: Errors & Technical Issues •
10: Errors & Technical Issues
[10.1] Errors and technical issues within any of Our Services may arise, from time-to-time.
[10.2] We do everything within Our power to prevent unintentional situations involving errors and technical issues, which may be minimal or significant, undisruptive or disruptive to Our Services.
[10.3] We ask that any error(s) or technical issue(s) be reported to Us through Our Contact Us form as soon as identified, with the Subject ‘Reporting Error(s)’ or ‘Reporting Technical Issue(s)’ and by flagging the message as ‘Urgent’.
[10.4] We are committed to doing everything within Our power to correct, amend, and rectify any error(s) and technical issue(s) as promptly as possible from the time We are made aware/notified.
See 9: Site Functionality, 12: Disclaimer of Guarantees, and 13: Limits to Our Liabilities and Obligations for more Policy information on this matter.