• 20: Testimonials and Ratings •
20: Testimonials and Ratings
[20.1] We welcome and acknowledge all comments, testimonials, and ratings, whether they be positive, neutral, or negative, so long as they represent Your true experience with Us.
[20.2] Before submitting any negative testimonials and/or ratings, We ask that You please share Your experience and concerns with Us and allow Us to remedy Your concerns. Please use Our Contact Us form to share Your experience and concerns with Our Faerie Clans Support Team.
[20.3] Comments and testimonials that You may share with Us for public display, including on Our Website and Our Social Media Site(s), are excluded from Our Privacy Policy as You demonstrate Your free will and intent to share such expressions in a public forum, and by Your own consent.
[20.4] The Testimonials and Ratings page on Our Website will launch in January, 2027.
[20.5] The Testimonials and Ratings page on Our Website is updated at least once per week.
[20.6] At Our sole discretion, We shall not post any testimonial shared with Us which contains vulgarity and/or other forms of expression of a sensitive or offensive nature.
[20.7] At Our sole discretion, We may post — or not post — any testimonial, for any reason that We deem appropriate in compliance within the conditions of these Terms.
[20.8] We present positive, neutral, and negative testimonials and ratings on Our Testimonials and Ratings page on Our Website, excluding any testimonials having offensive and/or inappropriate content, as deemed evident by Us upon review.
[20.9] The Testimonials and Ratings page may be limited to display the 100 most recent entries; however, the running average of all ratings We receive shall be updated without limitations.
See 3: Privacy Policy, and 15: Non-Discrimination Policy (Provided, Below)
3: Privacy Policy
[3.1] Your first/preferred name, email address(es), and birth date are the primary articles of personal information We collect and hold confidential.
[3.2] Other personal information We collect may be related to Your Compatibility Test responses which identify Your particular attributes, characteristics, and preferences, etc.
[3.3] PayPal® does not disclose confidential bank card or banking information with Us.
[3.4] PayPal® safely and securely processes and protects all payment transactions. Please visit their website for more information about their own privacy policy.
[3.5] Faerie Clans and its Business Identity, PortKey Media, shall keep all data-capture and personal information We receive private and confidential.
[3.6] We do not publicize, share, trade, or sell any personal information We collect from Users.
[3.7] Comments and testimonials that You may share with Us for public display, including on Our Website and Our Social Media Site(s), are excluded from this Privacy Policy as You demonstrate Your free will and intent to share such expressions in a public forum, and by Your own consent.
[3.8] We retain data for as long as required to provide Our Services to You, to comply with Our legal obligations, to resolve disputes, pursue resolutions, and to enforce Our legal rights, policies, terms, and agreements.
[3.9] Each Faerie Clans Compatibility Test Report is retained for a maximum of three (3) months, after which the document shall be purged from Our Records.
[3.10] Each Faerie Clans Post is retained for a maximum of three (3) months, after which the document shall be purged from Our Records.
[3.11] While We strive to protect all data in Our care, We cannot guarantee absolute protection.
[3.12] If a data breach occurs, under any circumstance(s), You agree to not hold Us liable and forfeit any legal action(s) against Us, in any case.
[3.13] By using Our Services, You absolve Us, Faerie Clans and PortKey Media, including its owners, operators, agents, and associates, of any unauthorized breach of data, in any case.
15: Non-Discrimination Policy
[15.1] We support inclusiveness.
[15.2] Our Services are provided to all Users without discriminations or biases.
[15.3] Our Services are inclusive to all persons regardless of race, ethnicity, nationality, language, faith, religion, political views, sexual identity, or sexual orientation.
[15.4] We must uphold Our Participation Age Requirement of 18 years or older. Persons 17 years and younger must first obtain the permission and support of a lawful, adult guardian to fully participate in Our Services. See 8: Participation, for more Policy information on this matter.